Term and Conditions

1. What is Rinnar?

Rinnar is an innovative online platform designed to bring together people seeking real estate-related services and professionals who provide those services. Our mission is to simplify the process of finding reliable and qualified experts for all your real estate needs.

2. Who Can Use Rinnar?

Rinnar is designed to be a platform for anyone who needs real estate-related services or professionals who provide them. However, there are some guidelines about who can access and use Rinnar effectively.

General Eligibility

• Age Requirement: You must be at least 18 years old to create an account, access professional profiles, or use Rinnar’s services independently.
  • If you are under 18, a parent or guardian must oversee your use of the platform and agree to these terms on your behalf.
• Legal Capacity: Users must have the legal capacity to enter into agreements. This means you are legally recognized as capable of understanding and agreeing to these terms.

For General Users

If you are looking for real estate-related services, you can use Rinnar to:

• Search for and connect with professionals like real estate agents, mortgage lenders, home inspectors, and property appraisers.
• Explore profiles to learn about professionals’ qualifications, services, and customer reviews.
• Contact professionals directly to ask questions or hire them for specific projects.

You do not need to be a business owner or a real estate expert—Rinnar is for anyone interested in buying, selling, or managing property, to name a few.

For Real Estate Professionals

If you are a professional offering services in the real estate field, Rinnar is an excellent platform to:

• Showcase your expertise and credentials by creating a detailed profile.
• Connect with potential clients who are actively searching for your services.
• Expand your client base and grow your business.

To use Rinnar as a professional, you must:

• Provide accurate and truthful information about your qualifications, certifications, and services.
• Comply with all U.S. state and federal regulations applicable to your field.

For Businesses and Organizations

Rinnar is also available to businesses and organizations involved in real estate, such as:

• Real estate firms.
• Mortgage lending institutions.
• Inspection companies.
• Appraisal firms.

These entities can create team profiles to promote their services and assign individual professionals to handle inquiries.

Accessibility for Everyone

Rinnar is committed to ensuring the platform is inclusive and accessible:

• The platform is designed to be user-friendly and easy to navigate, even for individuals with limited technology experience.
• We strive to ensure accessibility for users with disabilities by following best practices in web accessibility standards (e.g., WCAG compliance).

Who Cannot Use Rinnar?

The following users are not allowed to use Rinnar:

• Individuals or businesses engaged in illegal activities.
• Users providing false or misleading information.
• Users previously banned or suspended for violating Rinnar’s terms.

Important Note

Using Rinnar means you agree to follow these terms and conditions. If you violate them or fail to meet the eligibility criteria, your access may be limited or revoked.

Rinnar welcomes users from all backgrounds who are ready to connect, collaborate, and succeed in the real estate market.

3. How to Use Rinnar

When using Rinnar, you must:

• Provide true and accurate information about yourself or your business.
• Use the platform in a respectful and lawful way.
• Follow all U.S. federal, state, and local laws.

4. What You Cannot Do

To maintain a safe, respectful, and efficient environment for all users, there are certain actions and behaviors that are strictly prohibited on Rinnar. By using this platform, you agree not to engage in any of the following prohibited activities:

1. Posting False or Misleading Information

• Do not post inaccurate, deceptive, or fraudulent information about yourself, your qualifications, or the services you offer.
• Misrepresenting your identity, certifications, or professional expertise is not allowed.
• As a client, do not create false service requests or leave dishonest reviews.

2. Engaging in Illegal Activities

• You may not use Rinnar to engage in or promote any unlawful activities.
• This includes, but is not limited to:
  • Fraud or misrepresentation.
  • Money laundering.
  • Violations of U.S. real estate laws, such as fair housing or consumer protection regulations.

3. Harassment or Abusive Behavior

• Rinnar strictly prohibits:
  • Bullying, harassing, or intimidating other users.
  • Using offensive, obscene, or discriminatory language in any communications.
  • Spamming users with unsolicited messages or advertisements.

4. Circumventing Platform Security

• Users may not:
  • Attempt to hack, bypass, or disable Rinnar’s security features.
  • Gain unauthorized access to another user’s account or personal data.
  • Use bots, scripts, or other automated tools to scrape data or manipulate the platform.

5. Misusing the Platform’s Features

• Misusing tools like messaging, profile creation, or search features to deceive, annoy, or harm others is prohibited.
• Professionals may not use the platform to solicit clients for services unrelated to real estate.

6. Posting Inappropriate or Harmful Content

• Content that is harmful, illegal, or violates community standards is not permitted, including:
  • Hate speech or discriminatory remarks.
  • Violent or threatening language.
  • Pornographic, explicit, or obscene materials.

7. Exploiting or Manipulating Other Users

• Do not exploit, manipulate, or take advantage of other users, including:
  • Overcharging for services or failing to deliver promised results.
  • Pressuring users into unfavorable agreements.

8. Violating Privacy and Confidentiality

• Do not share or expose another user’s personal or sensitive information without their explicit consent.
• This includes, but is not limited to, contact details, financial data, or any information obtained through private communication.

9. Spamming and Unsolicited Communications

• Spamming users with repetitive messages, advertisements, or irrelevant inquiries is not allowed.
• Professionals should only contact potential clients when there is a clear and legitimate interest.

10. Misuse of Reviews and Ratings

• Do not manipulate reviews or ratings by:
  • Posting fake reviews for yourself or others.
  • Encouraging others to leave biased or dishonest feedback.
  • Threatening or pressuring clients to leave positive reviews.

11. Reselling or Transferring Accounts

• You may not sell, transfer, or share your Rinnar account with others.
• Each account is intended for individual or business use only by the registered party.

12. Misrepresenting the Platform’s Role

• Do not claim that Rinnar endorses, guarantees, or is responsible for your services or activities.
• Users must understand that Rinnar acts only as a platform to connect clients with professionals and does not mediate or participate in transactions.

13. Using the Platform for Non-Intended Purposes

• Rinnar is a real estate-focused platform. Using it for unrelated activities, such as promoting non-real estate services, products, or unrelated business ventures, is not permitted.

Consequences for Violations

If you engage in any prohibited activities, Rinnar reserves the right to take the following actions:

1. Issue warnings to the offending user.
2. Temporarily suspend or permanently deactivate your account.
3. Remove content or profiles that violate these terms.
4. Report illegal activities to the appropriate law enforcement or regulatory authorities.

Reporting Violations

If you notice any violations of these rules, you can report them to Rinnar’s support team at info@rinnar.com. We take all reports seriously and will investigate any potential breaches of our terms.

By adhering to these guidelines, you help maintain a safe, trustworthy, and respectful environment for all Rinnar users.

5. Your Responsibilities

When you use Rinnar, you agree to certain responsibilities to ensure that the platform remains a safe, reliable, and effective environment for everyone. By using Rinnar, you acknowledge and accept the following obligations:

1. Provide Accurate and Honest Information

• You must provide truthful, accurate, and up-to-date information when creating an account, setting up a profile, or posting content.
• Professionals must ensure that their qualifications, certifications, and services are represented honestly.
• Any false or misleading information may result in account suspension or termination.

2. Keep Your Account Secure

• You are responsible for maintaining the confidentiality of your account login credentials.
• Do not share your username or password with anyone else.
• Notify Rinnar immediately if you suspect unauthorized access to your account.

3. Comply with All Laws and Regulations

• You agree to follow all applicable local, state, and federal laws when using Rinnar.
• Professionals must ensure that their services comply with industry standards and legal requirements, including:
  • The Fair Housing Act.
  • The Real Estate Settlement Procedures Act (RESPA).
  • Any licensing or certification requirements specific to their field or state.

4. Respect Other Users

• Treat all users with courtesy and professionalism.
• Avoid discriminatory, offensive, or abusive behavior in any communication or interaction.
• Harassment, spamming, and bullying are strictly prohibited and may result in account termination.

5. Use the Platform for Its Intended Purpose

• Use Rinnar solely for activities related to finding or providing real estate-related services.
• Do not use the platform to promote unrelated products, services, or activities.
• Avoid engaging in fraudulent activities or attempting to manipulate the platform’s features for personal gain.

6. Honor Commitments

• If you enter into an agreement with another user through Rinnar, you are responsible for honoring the terms of that agreement.
• Professionals must deliver services as described and within agreed timelines.
• Clients must provide accurate details about their requirements and fulfill any payment obligations.

7. Protect Privacy and Confidentiality

• Respect the privacy of other users by not sharing their personal information without explicit consent.
• Do not misuse data obtained through Rinnar for unauthorized purposes.
• Ensure that sensitive information shared during professional engagements is kept confidential.

8. Provide Feedback Responsibly

• If you leave reviews or feedback for professionals, ensure that it is fair, honest, and based on genuine experiences.
• Do not post fake reviews, manipulate ratings, or engage in retaliatory feedback.

9. Report Issues or Violations

• If you encounter technical issues, inappropriate content, or violations of these terms, report them promptly to Rinnar’s support team.
• Rinnar relies on user reports to maintain a safe and secure platform for everyone.

10. Maintain Professional Conduct (For Professionals)

• Professionals using Rinnar are expected to:
  • Respond to client inquiries promptly and professionally.
  • Clearly communicate pricing, timelines, and scope of services.
  • Ensure that their services meet industry standards and legal requirements.
• Misconduct, negligence, or unprofessional behavior may result in account suspension or termination.

11. Understand the Limits of Rinnar’s Role

• Rinnar acts as a platform to connect users and professionals. It does not mediate or facilitate transactions.
• Users are responsible for ensuring that any agreements, payments, and contracts are conducted securely and in compliance with applicable laws.

12. Use the Platform Securely

• Avoid sharing sensitive financial information through Rinnar’s messaging system.
• Use caution when clicking on links or downloading files from unknown users.

13. Accept Consequences of Non-Compliance

• Failure to meet these responsibilities may result in consequences, including:
  • Warnings or account suspension.
  • Permanent account deactivation.
  • Legal action or referral to law enforcement in cases of illegal activity.

By fulfilling these responsibilities, you contribute to a positive and trustworthy environment on Rinnar. Thank you for your cooperation and commitment to maintaining a high standard of integrity and professionalism on the platform.

6. Our Responsibilities

Rinnar will do its best to:

• Keep the platform running smoothly.
• Protect your information as outlined in our Privacy Policy.

However, we cannot guarantee that the platform will always be available or that everything on it will be 100% accurate.

7. Ownership of Content

Rinnar values intellectual property rights and ensures that content ownership is respected. This section outlines who owns the content shared on the platform and the rights granted to Rinnar and its users.

1. Content Provided by Rinnar

• Platform Content: All content created and provided by Rinnar, including but not limited to logos, trademarks, graphics, text, videos, software, and designs, is the exclusive property of Rinnar or its licensors.
• Usage Restrictions:
  • Users are granted a limited, non-exclusive, non-transferable license to use the platform’s content solely for personal or business purposes related to the platform.
  • You may not copy, modify, distribute, or create derivative works from Rinnar’s content without prior written consent.

2. User-Generated Content

• Ownership: Users retain ownership of any content they upload or share on the platform, such as:
  • Profile information (e.g., photos, descriptions, certifications).
  • Reviews, comments, and feedback.
  • Listings or other media shared on their profiles.
• Granting Rights to Rinnar:
  • By uploading or sharing content, users grant Rinnar a non-exclusive, royalty-free, worldwide license to use, display, distribute, and promote this content in connection with the platform’s operations, marketing, and services.
  • This license allows Rinnar to showcase user profiles, testimonials, and services to attract clients or promote the platform.

3. Prohibited Content

• Users must not upload or share content that:
  • Infringes on the intellectual property rights of others.
  • Is false, defamatory, obscene, or otherwise unlawful.
  • Contains viruses, malicious software, or harmful code.
• Rinnar reserves the right to remove or disable access to any content that violates these terms or applicable laws.

4. Intellectual Property Rights

• Trademarks: All Rinnar trademarks, service marks, and logos are the property of Rinnar.
  • Unauthorized use of these marks is prohibited.
• Copyright: The entire platform, including its design, features, and functionality, is protected by copyright laws.
  • Users may not copy, reverse engineer, or exploit the platform’s software or systems without explicit permission.

5. Third-Party Content

• Rinnar may feature content from third parties, such as advertisements or embedded links.
  • Rinnar does not claim ownership of third-party content and is not liable for any intellectual property violations related to such content.

6. Reporting Violations

• If you believe that your intellectual property rights have been infringed on Rinnar, you may notify us by providing:
  • A detailed description of the content and its location on the platform.
  • Proof of ownership or authorization for the intellectual property.
  • Your contact information for follow-up.

Rinnar will investigate and take appropriate action, which may include removing the infringing content or restricting access.

7. Termination of License

• If a user account is terminated or deleted, Rinnar will cease using their content. However, any previously used content (e.g., in advertisements or listings) may remain in archive or public records as permitted by law.

Everything you see on Rinnar—like logos, images, and text—belongs to us or the people who created it. You are not allowed to use this content without permission.

8. No Guarantees

Rinnar provides a platform to connect users with real estate professionals, but we do not make any promises or guarantees about the services, interactions, or outcomes that result from using the platform. By using Rinnar, you agree to the following terms regarding our lack of guarantees:

1. Platform Availability and Functionality

• Rinnar strives to provide a reliable and accessible platform but cannot guarantee that it will always function perfectly.
• Users may encounter:
  • Temporary outages or maintenance downtime.
  • Technical errors, bugs, or glitches.
  • Variations in performance depending on device or internet connection.
• Rinnar is not liable for any losses or inconveniences caused by platform downtime or technical issues.

2. Accuracy of Information

• Rinnar does its best to ensure the accuracy and reliability of information provided on the platform, but:
  • User profiles, reviews, and other content are provided by users and are not verified by Rinnar.
  • Rinnar does not guarantee the accuracy, completeness, or timeliness of any information shared by users.
• It is your responsibility to verify the credentials, qualifications, and suitability of any professional before hiring them.

3. Professional Services

• Rinnar does not provide real estate, inspection, mortgage, appraisal, or surveying services directly.
• Any services you receive through Rinnar are solely the responsibility of the professional you hire.
• Rinnar does not:
  • Guarantee the quality, timeliness, or results of services provided by professionals.
  • Mediate disputes between users and professionals.

4. Reviews and Ratings

• Reviews, ratings, and testimonials on Rinnar are submitted by users and reflect their individual experiences.
• Rinnar does not verify the authenticity or accuracy of reviews.
• Reviews should not be interpreted as endorsements or guarantees of service quality.

5. Outcomes of Use

• Rinnar cannot guarantee specific outcomes or results from using the platform, such as:
  • Successfully finding a suitable professional.
  • Achieving a satisfactory resolution to your real estate needs.
  • Growing your business as a professional using Rinnar.

6. Security and Privacy

• While Rinnar employs industry-standard security measures to protect user data, we cannot guarantee:
  • Complete security of information shared on the platform.
  • Protection from unauthorized access, data breaches, or hacking attempts.
• Users are responsible for safeguarding their personal and financial information when using the platform.

7. Legal Compliance and Liability

• Rinnar complies with all applicable U.S. laws and regulations but cannot guarantee:
  • That users (clients or professionals) are fully compliant with local, state, or federal laws.
  • That services provided through the platform meet specific legal or industry standards.
• Users are responsible for understanding and complying with any laws relevant to their use of the platform.

8. Third-Party Links and Content

• Rinnar may contain links to third-party websites or resources.
• Rinnar does not endorse or control these external resources and is not responsible for their content, security, or reliability.
• Use of third-party links is at your own risk.

9. Indemnification

• By using Rinnar, you agree to indemnify and hold the platform harmless from any claims, damages, or liabilities arising from:
  • Your use of the platform.
  • Your reliance on information or services obtained through Rinnar.
  • Any disputes or issues involving other users.

10. Limitations of Liability

• To the fullest extent permitted by law, Rinnar is not liable for:
  • Direct, indirect, incidental, or consequential damages resulting from your use of the platform.
  • Loss of data, business opportunities, or financial losses caused by platform issues or user interactions.
• Rinnar’s total liability is limited to the amount you have paid (if any) to use the platform.

11. Acknowledgment of Risk

• By using Rinnar, you acknowledge that there are inherent risks in relying on user-generated content and third-party services.
• It is your responsibility to exercise caution, perform due diligence, and make informed decisions when using the platform.

Rinnar provides a valuable tool for connecting users and professionals, but it operates on an “as-is” and “as-available” basis without guarantees or warranties of any kind. By understanding and accepting these limitations, you can use Rinnar effectively while managing your expectations.

9. Legal Compliance

Rinnar operates under and abides by the laws and regulations of the United States. By using the platform, you agree to comply with all applicable local, state, and federal laws and regulations. This section clarifies the responsibilities and expectations for legal compliance when using Rinnar.

1. General Compliance Requirements

• Users and Professionals:
  • All users, including general users and professionals, must comply with the laws and regulations applicable to their location and activities on the platform.
  • This includes laws specific to real estate, consumer protection, anti-discrimination, data privacy, and professional licensing.
• Rinnar’s Role:
  • Rinnar acts solely as a platform to connect users and professionals and does not assume responsibility for users’ compliance with legal obligations.

2. Real Estate Laws

• Fair Housing Act:
  • Users must comply with the Fair Housing Act, which prohibits discrimination in housing transactions based on race, color, religion, sex, disability, familial status, or national origin.
  • Professionals must ensure that their listings, services, and communications align with this law.
• State-Specific Licensing:
  • Professionals offering real estate-related services must hold the appropriate licenses required by their state.
  • It is the professional’s responsibility to verify that their qualifications meet state standards.

3. Consumer Protection Laws

• Truthful Advertising:
  • All users must adhere to Federal Trade Commission (FTC) guidelines to ensure that advertisements, listings, and professional profiles are truthful and not misleading.
  • False claims about services, pricing, or qualifications are strictly prohibited.
• The Real Estate Settlement Procedures Act (RESPA):
  • Professionals providing mortgage, appraisal, or other real estate settlement services must comply with RESPA regulations.
  • This includes transparency regarding fees, referral practices, and conflict of interest disclosures.

4. Privacy and Data Protection

• Users must respect the privacy and data protection rights of others while using the platform.
• Professionals must ensure that they handle clients’ personal information securely and in compliance with laws like:
  • The California Consumer Privacy Act (CCPA), if applicable.
  • The General Data Protection Regulation (GDPR), if dealing with users subject to international privacy standards.

5. Anti-Discrimination and Ethical Practices

• Prohibition of Discrimination:
  • Rinnar users, particularly professionals, must not engage in discriminatory practices or violate anti-discrimination laws, including those outlined in the Fair Housing Act.
  • Examples of prohibited behavior include discriminatory language in profiles, listings, or communications.
• Ethical Conduct:
  • Professionals must adhere to their industry’s ethical standards and guidelines, such as those set by real estate boards, appraisal organizations, or mortgage associations.

6. Responsibility for Taxes and Financial Reporting

• Professionals:
  • Professionals using Rinnar to offer services are responsible for ensuring they comply with all tax laws, including reporting income and paying applicable taxes.
  • Rinnar does not provide tax advice or facilitate tax reporting.
• Clients:
  • Clients must be aware of any tax implications related to real estate transactions or hiring professionals through the platform.

7. Prohibition of Illegal Activities

• Users are strictly prohibited from using Rinnar for illegal purposes, including but not limited to:
  • Money laundering.
  • Fraudulent real estate practices.
  • Unauthorized real estate transactions or representations.
  • Violations of local zoning, building, or housing codes.

8. Reporting Legal Violations

• If you suspect that another user is violating any laws or regulations while using Rinnar, you should report the activity to our support team at info@rinnar.com.
• Rinnar may cooperate with law enforcement or regulatory authorities as necessary to address reported violations.

9. Limitations of Liability for Legal Compliance

• While Rinnar strives to create a safe and lawful environment, it is not responsible for:
  • Ensuring the compliance of users or professionals with legal requirements.
  • Verifying the licensing, certifications, or qualifications of professionals.
  • Mediating disputes or legal issues between users and professionals.

10. Acknowledgment of Legal Responsibilities

By using Rinnar, you acknowledge that:

1. You are solely responsible for understanding and complying with all laws and regulations that apply to your activities on the platform.
2. You will not hold Rinnar liable for any consequences resulting from your failure to comply with these laws.
3. You are responsible for consulting with legal or professional advisors if you have questions about your legal obligations.

Rinnar is committed to fostering a compliant and ethical community. By following these legal compliance guidelines, users can ensure a positive and lawful experience on the platform.

10. Ending or Pausing Your Account

We may pause or close your account if:

• You break these terms.
• We need to protect the platform or its users.

You can also stop using Rinnar anytime.

11. Resolving Disputes

Rinnar aims to provide a smooth and positive experience for all users. However, we understand that disagreements or disputes may arise. This section outlines the process for resolving disputes involving the platform, users, or professionals.

1. Types of Disputes Covered

The following types of disputes fall under this section:

1. Between Users and Professionals:
   1. Disputes related to services provided, including quality, timeliness, or pricing.
   2. Disagreements over the terms of service agreements made independently between users and professionals.
2. Between Users and Rinnar:
   1. Issues involving platform functionality, account access, or content removal.
   2. Alleged violations of these Terms and Conditions.

2. Initial Resolution Process

• Self-Resolution:
  • Rinnar encourages users to attempt to resolve disputes directly through clear communication, where possible.
  • Both parties should document their interactions and agreements for reference.
• Reporting Issues to Rinnar:
  • If self-resolution fails, users may contact Rinnar’s support team at info@rinnar.com to report the dispute.
  • Rinnar may provide guidance, but it does not mediate or enforce agreements between users or professionals.

3. Mandatory Arbitration for Certain Disputes

For disputes between users and Rinnar that cannot be resolved informally:

• Arbitration Requirement:
  • Disputes must be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).
  • Arbitration replaces the need for court proceedings and is intended to provide a quicker, cost-effective resolution.
• Scope of Arbitration:
  • Includes disputes related to platform functionality, alleged breaches of these Terms and Conditions, or claims for damages.
  • Does not include disputes between users and professionals, which Rinnar does not mediate.
• Arbitration Location and Rules:
  • The arbitration will take place in the state of Texas unless both parties agree to a different location.
  • Arbitrators’ decisions are final and binding.

4. Limitations on Legal Action

• Class Action Waiver:
  • Users agree not to join class actions, collective lawsuits, or other representative actions against Rinnar.
  • All disputes must be resolved on an individual basis.
• Small Claims Court Option:
  • If the dispute qualifies for small claims court, users may pursue resolution there instead of arbitration.

5. Governing Law

• All disputes are governed by the laws of the state of Texas, without regard to conflict-of-law principles.
• Federal laws of the United States also apply where relevant.

6. Time Limitations for Filing Disputes

• Any disputes must be raised within one year from the date the issue arises.
• Failure to initiate a resolution process within this timeframe will result in forfeiture of the claim.

7. Confidentiality of Dispute Resolution

• Arbitration proceedings, including all communications and decisions, are confidential and may not be disclosed to third parties.
• This ensures the privacy and integrity of the dispute resolution process.

8. Exclusions from Arbitration

The following disputes are not subject to arbitration:

• Allegations of criminal activity or fraud, which may be reported directly to law enforcement.
• Violations of intellectual property rights, which may be pursued in court.
  

9. Costs and Fees

• Arbitration Costs:
  • Users and Rinnar will share the arbitration fees as determined by the AAA’s rules.
  • In cases of financial hardship, users may request a fee waiver or reduction.
• Attorney Fees:
  • Each party is responsible for their own legal representation costs unless otherwise specified in the arbitration decision.

10. Reporting and Support

• If you encounter a dispute that you cannot resolve independently, contact Rinnar at: Email: info@rinnar.com
  • Provide detailed information, including dates, interactions, and any supporting documentation.

11. Importance of Clear Agreements

To avoid disputes:

• Clients and professionals should outline clear expectations in written agreements, including:
  • Scope of work.
  • Payment terms.
  • Delivery timelines.
• Both parties should keep records of all communication and agreements.

Rinnar’s dispute resolution process is designed to be fair, transparent, and efficient, helping users navigate disagreements while respecting their legal rights.

12. Changing These Terms

Sometimes, we may update these terms to make them better or to follow new laws. When we do, we’ll let you know by posting the changes on Rinnar. By continuing to use the platform, you agree to the new terms.

13. Privacy

Your privacy is important to us. To learn how we use and protect your information, please read our Privacy Policy.

In Simple Terms

• Rinnar is a platform for connecting with real estate professionals.
• Use the platform responsibly and respectfully.
• We are not responsible for any deals, agreements, or services between users.
• Follow the law and respect others.

Thank you for choosing Rinnar!

Privacy Policy

Effective Date: [Insert Date]

At Rinnar, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our platform. By accessing or using Rinnar, you agree to this Privacy Policy. If you do not agree, please discontinue use of the platform.

1. Information We Collect

We collect information to provide and improve our services, ensure platform security, and enhance user experience. This includes:

a. Information You Provide Directly

• Account Information: Name, email address, phone number, and other details you provide when creating an account.
• Profile Information: For professionals, additional data like certifications, professional history, and service offerings.
• Payment Information: Billing details for transactions made through the platform.
• Communication Data: Messages, inquiries, and reviews you post or send through Rinnar.

b. Information Collected Automatically

• Device Information: Type of device, operating system, browser, and IP address.
• Usage Data: Pages visited, features used, and actions taken on the platform.
• Cookies and Tracking: Information collected via cookies, pixels, and similar technologies to enhance user experience and track usage trends.

c. Information from Third Parties

• Verification Data: Background checks or identity verification details provided by third-party services.
• Publicly Available Information: Data from public profiles or professional registries.

2. How We Use Your Information

We use your information for the following purposes:

a. To Provide and Improve Services

• Enable account creation, profile management, and access to platform features.
• Match users with relevant real estate professionals or services.
• Enhance the platform based on usage trends and feedback.

b. To Communicate with You

• Respond to inquiries and provide customer support.
• Send updates, notifications, and marketing communications (with opt-out options).

c. For Security and Compliance

• Prevent fraud, unauthorized access, and other malicious activities.
• Comply with legal obligations, including reporting where required by law.

3. How We Share Your Information

We do not sell your personal information. However, we may share it in the following ways:

a. With Other Users

• Professionals’ profile information is shared publicly with users seeking their services.
• Users’ inquiries and reviews are visible to relevant professionals.

b. With Service Providers

• Trusted third-party vendors who assist in hosting, payment processing, background checks, or analytics.

c. For Legal and Security Purposes

• To comply with legal requests, court orders, or regulatory requirements.
• To protect Rinnar’s rights, users, or the public from harm or illegal activities.

d. In Business Transfers

• In the event of a merger, acquisition, or sale of Rinnar, your information may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Remember your preferences and login details.
• Analyze traffic and usage trends to improve the platform.
• Deliver personalized advertisements (if applicable).

You can manage cookie preferences through your browser settings, but disabling cookies may affect your experience on Rinnar.

5. Your Privacy Choices

We provide the following options to manage your information:

a. Access and Update

• You can view and update your personal information in your account settings.

b. Opt-Out of Communications

• You can opt-out of marketing emails or notifications by following the unsubscribe link or adjusting your preferences in your account.

c. Delete Your Account

• You may request account deletion by contacting support@rinnar.com. Note that some information may be retained for legal or security purposes.

d. Do Not Track Requests

• Rinnar does not respond to “Do Not Track” browser settings, but we limit tracking to essential activities and user preferences.

6. How We Protect Your Information

We implement industry-standard security measures to protect your data, including:

• Encryption of sensitive information during transmission.
• Secure storage systems to prevent unauthorized access.
• Regular security audits and updates.

However, no system is entirely foolproof, and we cannot guarantee absolute security. Please protect your account by using a strong password and safeguarding your login credentials.

7. Data Retention

We retain your personal information as long as necessary to provide our services or comply with legal obligations.

• Account information is stored until you request deletion.
• Transaction and compliance records may be retained longer as required by law.

8. Privacy of Minors

Rinnar is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we learn that a minor has provided information, we will delete it promptly.

9. Compliance with U.S. Laws

This Privacy Policy complies with U.S. privacy laws, including:

• California Consumer Privacy Act (CCPA): California residents have the right to access, delete, or opt-out of the sale of personal data.
• General Data Protection Regulation (GDPR) (if applicable): Users subject to GDPR have additional rights, such as data portability and restriction of processing.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

• Updates will be posted on the platform with a revised effective date.
• Continued use of Rinnar after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: info@rinnar.com

This Privacy Policy explains how your data is collected, used, and protected when using Rinnar. We encourage you to review it regularly and contact us with any questions.

Thank You.